Pick Up Order Guide
Follow the steps below to complete your order:
Step 1: Login/Register
If you have not created your account, click on the “Create account” button. Enter your basic information required (First name, Last name, Email & Password) and click on the “Create” button. If you have previously registered with us, click on the "Log In" button to login.
Step 2: Add your desired item to Cart
Click on the "Shop" link. Choose your desired item, select your desired size, edit the item quantity and click on the “Add to Cart” button.
Step 3: Check Out
Click on “Check Out” to proceed with your purchase.
Step 4: Enter Pick Up Details and Billing Address (For New Customer)
Firstly, select "Pick Up" as the delivery method. Under Pick Up Details, select your desired pick up location at the "Select store" field. Click on the calendar icon next to the "Pick Up Details" heading to view the available pick up hours for the selected pick up location. Input the time and date to pick up the purchased items. For new customers, fill up your billing address in the form as shown above. Click on the "Continue" button to proceed to payment method.
Step 5: Confirm Payment Method
Select your desired payment method. Currently, we accept payment either by "Online Banking & E-Wallet via eGHL" or by "Manual Bank Transfer". If you have a discount code and you wish to use it for the current order, input the discount code in the "Discount code" field and click "Apply".
Click on the "Place Order Now" button to proceed with your purchase.
If you chose "Manual Bank Transfer", after you click the "Place Order Now" button your order will be confirmed with the payment status as "Pending". You will then need to manually bank in the full order amount into our business bank account (account details shown when you select Manual Bank Transfer as the payment method). After you have banked in the order amount, please reply to the order confirmation email and attach the payment slip as proof of payment.
If you chose "Online Banking & E-Wallet via eGHL", after you click the "Place Order Now" button you will be taken to eGHL's secure payment page.
If you wish to pay via online banking, click on your bank's online banking icon and you will be prompted to log in to your online banking system to confirm the payment.
If you wish to pay via E-Wallet, click on the "+" expand button next to "Wallet" and then click on your desired E-Wallet's icon. You will be prompted to confirm the payment via your E-Wallet's transaction security process.
Step 6: Successfully proceed with your order
You have now successfully purchased your item(s). Once we have received your payment, please collect your item(s) at your selected pick up location and time. We highly recommend that you confirm your pick up date & time in advance with our stockists through WhatsApp +6017-3788153 so that they’ll be ready with your order.