Website<--PICKUP ONLY. For delivery throughout Malaysia-->ONLY AT OUR Official Shopee Store!
Cart 0

Frequently Asked Questions

We do not offer delivery via our website. However, you can head to our official Shopee store to order our products with shipping. To do so, click on the "Official Shopee Store" on our website or head to https://shopee.com.my/themanjaco to place your order at our The Manja Co. Shopee Store.


We offer shipping throughout Malaysia when you buy using Shopee (https://shopee.com.my/themanjaco) . 

Purchase 2 packs (of any size) per order to enjoy the lowest shipping costs per pack (RM0.80 shipping charge per pack to Peninsular Malaysia. Valid as at 26-Oct-2018. Subject to change by Shopee). Don't forget to apply the Shopee Free Shipping voucher at checkout to enjoy this subsidised rate!

In total, you can expect your order to arrive within 7 working days. Once we receive confirmation of your payment, we will process your order within 3 working days then pass the package to our courier for delivery. Our courier normally completes the delivery within 4 working days.

1.1 To save on delivery charges and enjoy the most savings, order from our website and select “Pickup” as the delivery option during the Checking Out process. 

1.2 After selecting “Pickup” as the delivery option you will need to choose one of our stocking locations as your Pick Up Location. The full address of your chosen Pick Up Location will be displayed on the Check Out page and also provided in your order confirmation email. Currently we have 2 stocking locations:

1.2.1 Presint 9, Putrajaya.

  • Pickup hours: Mon, Wed, Fri (16:30 - 19:00). Sun (11:00 - 18:00)
  • Other days/time by appointment only.

1.2.2 Kelana Jaya, Petaling Jaya, Selangor.

  • Pickup hours: Fri & Sat (16:00 - 18:00)
  • Other days/time by appointment only.

1.3 After successfully Checking Out your order and completing the payment process, drop by your chosen stocking location during our pick up hours to collect your goods. We highly recommend scheduling a time with our stockists through WhatsApp +6017-3788153 so that they’ll be ready with your order.

Presint 9, Putrajaya.

  • Pickup hours: Mon, Wed, Fri (17:00 - 19:00). Sun (11:00 - 18:00)
  • Other days/time by appointment only.

Kelana Jaya, Petaling Jaya, Selangor.

  • Pickup hours: Mon - Fri (16:00 - 20:00). Sat (17:00 - 19:00)
  • Other days/time by appointment only.

After successfully placing your order, we highly recommend for our customers to schedule a time with our stockists through Whatsapp +6017-3788 153 so that they’ll be ready with your order. Saves you from any waiting time!

Choose Pick Up to save on delivery charges and enjoy the most savings!

The delivery charges for diapers are actually really costly without subsidies from the e-marketplace companies like Shopee and Lazada because the product is so bulky. We offer Pick Up as an option to help you save your hard earned money! #manjakandompetmu

For Pick Up orders, please order from our website only.

https://www.themanjaco.com/products/nappies-by-the-manja-co--1

We DO NOT offer Pick Up through our official Shopee store.

The payment methods that we currently accept are:

1) Online banking via the eGHL secure payment gateway

2) E-Wallet (Boost & MCash) via the eGHL secure payment gateway

3) Manual bank transfer

Currently we are unable to accept payment via credit or debit card. We are in the process of registering with Visa and Mastercard to accept payments via their credit and debit cards. We expect to receive confirmation by early 2019.

Regretfully, goods sold are non-refundable.

If you encounter any quality defect issues with our products, please contact us immediately and provide full details of the defects including:

  1. Detailed description

  2. Relevant photos

  3. Order ID number

  4. Your contact details

We take the quality of our products very seriously and will carefully handle each quality defect issue on a case-by-case basis. Rest assured, we will address any issues with the utmost compassion and professionalism.

We aim to give you our first response within 1 working day and maintain frequent communication afterwards until the issue is resolved.

The total time required to resolve your issue will vary from case to case depending on the severity of the issue.

Technically, our diapers are designed to last up to 6 hours. However, we encourage you to change your baby's diapers every 2-4 hours for hygiene purposes.

Yes! Our diapers are super soft to touch, fit snugly yet comfortably with our stretchable waistband, and are made with breathable materials to allow ventilation and thus minimise irritation to your baby’s skin. If you would like to touch and feel our diapers, order a trial pack now.

Our diapers are proudly made in Malaysia by our manufacturing partner according to our customised specifications. Our manufacturing partner is among the most established and experienced diaper factories in Malaysia with a track record of more than 2 decades.

To select our manufacturing partner, we spent more than a year carefully researching multiple diaper factories. We held lengthy discussions, conducted factory visits to do our due diligence, and tested many samples with real parents and their babies.


SizeBaby weight rangePrice per piece (RM)Price per pack (RM)
Small (64 pieces)
3kg - 8kg
0.34
22.00
Medium (72 pieces)6kg - 11kg
0.39
28.00
Large (62 pieces)
9kg - 14kg
0.4528.00
X-Large (52 pieces)
12kg - 18kg
0.5428.00

There’s no catch! What you see is what you get! To achieve our mission of reducing the cost of living, we have engineered our entire business to reduce our costs that are unrelated to actual product quality so that we can pass the savings onto you in the form of lower prices.

The fit of our diapers is similar to other brands in the market. Select the size based on your baby’s weight using the weight chart below: 

SizeBaby weight range
Small3kg - 8kg
Medium6kg - 11kg
Large9kg - 14kg
X-Large12kg - 18kg

Note that you might have to go up or down one size depending on your baby’s actual physical dimensions.

Yes, 3 years from the manufacturing date (printed on the bottom of each pack) if the pack is sealed and stored under optimal conditions (away from direct sunlight in a cool and dry place). Once the pack is opened, continue storing it under optimal conditions and use up the diapers as soon as possible to preserve the quality of each piece.

Nappies by The Manja Company are made with non-woven, paper, pulp, Super Absorbent Polymer, polyethylene, non-woven polypropylene, hook tape, synthetic rubber, and hotmelt adhesive.

Each trial pack contains 3 pieces of a single size that you select when ordering the trial pack.

If you would like to pick up your trial pack from one of our stocking locations (Petaling Jaya, Selangor and Putrajaya), order your trial pack from our website. Click here:

https://www.themanjaco.com/products/nappies-by-the-manja-co-trial-pack

Alternatively, use the navigation bar at the top of our website to select Shop > Trial Pack.


If you would like to have your trial pack delivered to you, order your trial pack from our official Shopee store. Click here:

https://shopee.com.my/Nappies-by-The-Manja-Company-Trial-Pack-i.78491740.1585793174

Alternatively, click the "Official Shopee Store!" button on the orange announcement bar at the top of each page. Then select the product titled "Nappies by The Manja Company Trial Pack".

Each trial pack is priced at RM3.00 (excluding any shipping costs).

If you would like your trial pack delivered to you, the shipping costs are to be borne by you.

The fit of our diapers is similar to other brands in the market. Select the size based on your baby’s weight using the weight chart below: 

SizeBaby weight range
Small3kg - 8kg
Medium6kg - 11kg
Large9kg - 14kg
X-Large12kg - 18kg

Note that you might have to go up or down one size depending on your baby’s actual physical dimensions.